Apple image capture core error 9937 mac#
Your Mac should be running macOS 10.13 High Sierra or later to be able to read HEIF and HEVC files. However, not all Macs are able to read this new format. These compressed formats allow you to save double the amount of media files that you used to store on your iPhone. You see, most iPhones running iOS 11 and later are set to take pictures using HEIF (High Efficiency Image File Format) format and HEVC (High Efficiency Video Coding) for videos. Why is Your Mac Getting Error 9937?Īs mentioned earlier, this Image Capture: error 9937 pertains to an incompatibility issue between the images you are trying to import and the image format that your Mac recognizes.
This is also probably the reason why you landed in this article: you needed to rely on your old friend, Google, to know what this error is all about.īut before we explain the solutions to fix the Mac error Image Capture: error 9937, we’ll discuss first why this incompatibility occurs despite the fact that both of your devices come from Apple. This error message is so generic that there is no way for you to tell what exactly went wrong and why this error happened in the first place. ( error -9937.) (-9937).Īn error occurred while importing.
When you get this error, you’ll only see the following message pop up on your screen: So even if both your iPhone and your Mac come from the same manufacturer, you would still encounter this compatibility error. iPhones usually use a file format for photos and videos that is not generally supported by all versions of macOS. The Image Capture: error 9937 occurs due to the incompatible file format between the files that you are trying to import from your iPhone over to your Mac. About Outbyte, uninstall instructions, EULA, Privacy Policy. The app works smoothly most of the time, but there are times when it encounters an error and fails to import your photos due to Image Capture errors. This built-in app on macOS allows you to import photos from other devices to your Mac. The easiest way to import photos from your camera or your iPhone to your Mac is by using the Image Capture app. What is the Mac Error Image Capture: Error 9937? You can either find a different way to transfer your files or resolve this Mac error Image Capture: error 9937 using the steps below. If your Mac is getting error 9937 when moving your iPhone photos to your Mac, don’t freak out. This is a common occurrence among iPhone and Mac users, causing them to wonder what is causing the problem. This is because Apple uses almost the same format for all its devices, so it is easier to sync them with your other Apple devices.īut if one of the devices you’re using is older or runs an outdated operating system, you might encounter the Image Capture: error 9937 when transferring images from your iPhone to your Mac. For example, you can take your photos using your iPhone and move them to your Mac for organizing or you can send music files from your Mac to your iPod or iPhone. One of the advantages of being an Apple user is that you can use its services on any Apple device and sync or transfer them across other devices.
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